Registration

Registration

Overview

We have streamlined the registration process on the OneEnterprise portal to enhance your convenience. When you sign up for OneEnterprise:
  1. You’ll get full access to all portal features, but you must register and activate your account first. 
  2. The registration includes choosing a Data Center region and selecting an Edition (Community or Enterprise), depending on your needs.
Step-by-Step Registration Process
Here are the steps you go through to register:

Step 1 - Start Registration Process

  1. Go to the OneEnterprise website (oneenterprise.com) or click the OneEnterprise link.
  2. Click Register (or “Register here”) to begin the registration wizard.

Step 2 - Provide Account Details

On the User Data tab, provide your personal and account details. To create your account, please provide your personal information in this step. All fields on this screen are mandatory, so please ensure that you fill out the following fields completely:
  1. First Name: 
    1. Enter your first name in the provided field.
    2. This field is limited to the use of alphabetic characters A to Z (both uppercase and lowercase), as well as a few special characters such as spaces, underscores (_), and hyphens (-).
    3. Please note that the name should contain at least two characters and should not exceed 50 characters.
  2. Last Name: 
    1. Enter your first name in the provided field.
    2. Please note that this field is limited to the use of alphabetic characters from A to Z (both uppercase and lowercase), as well as a few special characters such as spaces, underscores (_), and hyphens (-).
    3. The last name should contain at least two characters and should not exceed 50 characters.
  3. Email:
    1. Please enter your email in this field. This email will be used for all communication purposes, and it will be set as your registered email address.
    2. Please note that this field only allows lowercase alphabetic characters from a to z. It also permits spaces, underscores (_), period (.), and hyphens (-).
  4. Company: 
    1. Enter your company name in the designated field. This name will be used to identify your business and will be displayed as your business partner.
    2. Please keep in mind that this field only allows the use of lowercase alphabetic characters (a-z), digits (0-9), and a few special characters such as spaces, underscores (_), periods (.), dollar signs ($), and hyphens (-).
    3. Additionally, please ensure that your entry contains at least 2 characters and does not exceed 100 characters.
    4. 'i' icon:
      1. An 'i' icon provides additional information about the field.
      2. To access this information, hover your mouse cursor over the 'i' icon. A tooltip will display the relevant information.
  5. Country: 
    1. Select the country of your business from the drop-down menu. The region will be chosen automatically based on the selected country.
    2. 'i' icon:
      1. An 'i' icon provides additional information about the field.
  6. Next: 
    1. The Next button remains disabled until all fields are filled out. Once all fields are correctly completed, the Next button becomes active.
    2. Click Next to proceed.


Notes
  1. Upon clicking the "Next" button, the system will conduct an email availability check. If the email address is already registered, an error message will be displayed on the screen, informing the user that the email address is already in use.
  2. However, if the email address is available and not registered in the system, the user will be directed to the next screen. It is noteworthy that this check is essential to ensure the integrity of the system and prevent duplications that may lead to confusion or errors.

Step 3 - Provide Data Center Details

  • After clicking the Next button on the previous screen, you will be directed to the Data Center screen, where you will need to choose the nearest data center for registration. However, based on the selected country on the previous screen, we will prefill the appropriate data center for you. You can continue with the prefilled data center or you can choose another data center of your choice.  
  • The three data center cards are displayed on the screen. You can choose any of the data centers from the screen:
    • AMER: The services are provided across North, Central, and South America.
    • EMEA: The services are provided across Europe, the Middle East, and Africa (EMEA).
    • APAC (Asia–Pacific): The services are provided across the Asia-Pacific region. 
  • Upon hovering the regions in the map, the corresponding card gets highlighted. For example, if you hover the mouse in the AMER region, the AMER gets highlighted. Similarly, if you hover the mouse on any card, the corresponding region on the map gets highlighted. 
  • To select the required region, select the appropriate card on the screen. A drop-down is provided on each card. You can select your country from the drop-down list of that region.
  • Based on the selection, we will direct you to a particular data center.
    • Back: 
      • The Back button enables you to return to the previous screen.
      • You can click on it at any time to go back to the previous screen.
    • Next:
      • The Next button is initially disabled. It will become enabled once all fields are filled.
      • Click the Next button to proceed.  


    Step 4 - Select Edition and Register

    • Once you click the Next button on the previous screen, you will be directed to the Edition selection screen. Here, you will have two registration options to choose from.
    • In this section, the second option will be explained. We will guide you through the process of selecting an Edition and registering.
    • OneEnterprise offers three different types of editions:
      • Community Edition
      • Optimized Enterprise Edition
      • Dedicated Enterprise Edition (coming soon)
    • On the Edition screen, each edition is displayed as a tile where key points of the edition are highlighted.
    • A Read More link is provided on each tile to view more information about the edition. 

    4.1 Review Your Editions

    • When you click the Read More link on any of the tiles, a description screen for the corresponding edition will appear.
    • This screen will provide you with the following details about the edition: 
      • Description: A detailed explanation of the selected edition.
      • Features: A list of the main features of the edition. 
    • Compare Editions: 
      • At the top right of the screen, you'll find a button labeled Compare Editions.
      • When you click on this button, you will be taken to the Compare Editions screen.
    • Close: 
      • If you have finished reviewing your edition and do not want to compare it, simply click on the Close button.
      • Once you click on it, you will be taken back to the Edition screen.


    4.2 Compare Your Editions

    • To compare and review different features of Editions, simply click on the Read More link of any tile and then select the Compare Editions button.
    • This will take you to the Compare Editions screen, where you can easily compare the available editions.
    • When you open the screen, you will see the key features of the selected edition. The supported features are marked with a green tick, while the unsupported ones are marked with a grey slash.
    • If you want to compare the features with another edition, you can add them by clicking on the Add drop-down. The available editions will be listed, and you can select the one you need for comparison.
    • The name of the selected edition will appear at the top of the comparison table as a header. To remove it, simply click on the 'X' icon in the header.
    • The features are grouped based on their logical functionality and named accordingly. To see a list of features under each group, click on the chevron icon. This will expand the section and show the complete list.
    • Close:
      • The comparison screen allows you to finalize your preferred edition.
      • To exit the comparison screen and go to the Edition screen, simply click on the Close button.

    Step 5 - Get Community Edition

    • Our Community Edition is available to everyone at no cost.
    • This version is entirely free and allows users to download our OE Helper tool onto their local system to begin using the free version.
    • Select the Community Edition card.
    • Click on the Register button. This will direct you to the Summary screen.

    • The Summary screen will appear once you click the Register button on the Edition screen.
    • Here, you can review and confirm your personal information, such as your name, email, country, and company name.
    • If any changes are needed, simply click the Back button, make the necessary modifications, and then click the Next button to return to the Summary screen.
    • Once you're sure that everything is accurate, select the checkbox for the Terms and Conditions, and the Register button will become available.
    • Click on the Register button to proceed with the registration process.
    • After clicking on the Register button, OneEnterprise will create your account in the background, and you will be directed to an Operating System screen.
    Notes
    Please be aware that the Register button is currently inactive. In order to activate it, please ensure that you have checked the box agreeing to the Terms and Conditions.

    • After clicking the Register button on the Summary screen, you will be directed to an Operating System screen.
    • Here, you can download OneEnterprise Help tools and install a OneEnterprise local instance on your local machine.
    • A drop-down provides the list of Operating Systems. 
    • Choose the appropriate operating system that runs on your local system to avoid compatibility issues during installation.
      For instance, if your local system operates on Windows OS, click on the download icon provided alongside the Windows image.
    • After choosing the right operating system and clicking on the Download button, the Download will start and be saved to your local system.
    • At this point, if you do not wish to download the OE Helper tool, click on the Cancel button. Upon clicking the Cancel button, you will be redirected to the Edition screen.

    • Once you click the Download button, the OE Helper tool's file will start downloading.
    • A confirmation message will appear on your screen.
    • Additionally, we will send the activation code to your registered email address.
    • After successfully installing the OE Helper tool on your local system, you must activate your account using the activation code.
    • Please follow the instructions sent to your email to complete the activation process. Lastly, click on the Close button to exit the screen.
    Notes
    Kindly take note that you won't be able to access the OneEnterprise portal with your current login details. We will furnish you with a unique login page to commence your OneEnterprise operations.

    Step 6 - Get Optimized Enterprise Edition

    • Our Optimized Enterprise Edition is tailored to address all of your enterprise requirements. We'll assign you a specialized cluster or Docker.
    • Simply select the Optimized Edition card and then click the Register button. This will take you to the Tenant configuration screen.

    6.1 Configure Your Credentials

    1. After clicking the Next button on the previous screen, you will be directed to a screen where you will need to enter your primary email address and login credentials and select your tenant.
    2. Under the credential section, provide the following details. These credentials will be used to log in to the tenant:
      1. Email:
        1. This field will be prefilled with the email provided on the previous screen.
        2. You are not allowed to change the email on this screen.
      2. Password:
        1. Please enter your desired password in this field. Please remember this password, as failing to do so will prevent you from being able to log in to your account.
        2. The password must be at least eight (8) characters long.
        3. It should meet the following criteria for validation: it should contain uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, underscores (_), hyphens (-), commas (,), periods (.), and special characters such as (@, !, #, $, %, &, *, _, etc.).
      3. Confirm Password:
        1. Please enter your password again in the field provided.
        2. It must match the password entered in the Password field.
        3. If the passwords do not match, you will receive a message indicating a Password Mismatch.

    6.2 Choose Your Tenant

    • In this section, please provide the tenant's name so that we can register your tenant in our database and create a dedicated URL for you. 
    • Please enter the tenant's name in the dedicated field. You may use letters from A to Z (both upper and lowercase), numbers from 0 to 9, spaces, underscores (_), commas (,), hyphens (-), and periods (.). The maximum character limit for this field is 500.
    • Next:
      • The Next button is initially disabled. 
      • The Next button is enabled after entering the tenant in the designated field.
      • Upon clicking the Next button, the system will verify the availability of the entered tenant's name.
      • You will be moved to the Calculator screen if the tenant's name is not in the system.
      • An error message will appear on the screen if the tenant's name is already in the system. To correct this, you need to choose another tenant's name and click the Next button.
    1. Back: 
      • The Back button enables you to return to the previous screen.
      • You can click on it anytime to go back to the previous screen.
    Alert
    We will reserve the available tenant name for 30 minutes only. If the process is not completed within 30 minutes and the reserved tenant is not utilized, the reservation will be released. 

    6.3 Price Calculator

    1. Once you have chosen the name of the tenant, you will be directed to the Calculator screen.
    2. Here, you need to select the components of the Optimized Enterprise Edition. The final price will be calculated based on the base price of the Edition and the add-on chosen components. The screen will display several fields, and all of them are mandatory:
      1. Transaction Package: 
        1. Select your transaction package from the drop-down menu. 
        2. You are required to choose at least one option from the list.
      2. Support: 
        1. Select your support type from the drop-down menu.
        2. You need to choose at least one option from the list. For example, if you want standard support, pick the Standard option from the list.
      3. Payment: 
        1. Select your payment method from the dropdown menu. 
        2. You must choose at least one option from the list. For instance, to pay annually for the subscription, select the 'Yearly' option.
      4. Number of Systems: 
        1. Select the number of systems you plan to use from the drop-down menu. 
        2. You must choose at least one option. For example, to use 5 systems, select five options from the list.
      5. Number of Automation: 
        1. Select the number of automations you want to use from the drop-down menu.
        2. You must choose at least one option. For example, if you want to use 2 automations, select two options from the list.
      6. Summary Chart: 
        1. Next to the fields, a summary will show the price for the selected components of the edition. 
        2. Based on the choices made in the fields, the price for each selection will be displayed along with the total price.
    3. Back: 
      • The Back button enables you to return to the previous screen.
      • You can click on it anytime to go back to the previous screen.
    4. Proceed to Pay:
      • Click on the Proceed to Pay button, and you will be directed to the Summary screen.

    6.4 Summary

    • You will be directed to the Summary screen after clicking the 'Proceed to Buy' button on the Calculator screen. There, you can review a summary of your payment and personal information. 
    • Take a moment to double-check the details and go back to the previous screen if you need to make any changes.
    • Note that the 'Pay $xxx' button is initially disabled. However, once you check the Terms and Conditions box, the 'Pay $' button will become active.
    • Then, click the 'Pay $xxx' button. 

    6.5 Payment Processing

    1. After clicking on the "Pay $xxx" button, a payment screen will appear.
    2. To complete the payment, you will be redirected to a third-party payment screen, where you must provide the necessary details.
    3. Once the payment process is complete, you will be redirected to the OneEnterprise registration screen.
    4. A confirmation message will appear on the screen if the payment is successful.
    5. However, if the payment is unsuccessful, you will receive an error message and be directed to the Summary screen.
    6. Click on the Next button.


    1. Once you click the Next button on the previous screen, you will be directed to the final step of the registration process.
    2. This screen will confirm that your account is being created, and an activation link will be sent to the email address you registered with.
    3. You must activate your account by clicking on the link in the email. Once you have successfully activated your account, you can begin using it. 



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