Provider Roles

Provider Roles

Overview

In this section, you will learn how to set up roles and permissions that are grouped under the Provider Roles. By assigning provider-related permissions to specific roles, you can control the actions allowed for each role. This feature gives you the flexibility and control to manage user roles and permissions more effectively.

Notes
Please note that this document provides information on assigning a role to the user. There are multiple roles in the OneEnterprise; they can be assigned or withdrawn in the same way as explained in this document.

Navigate to Provider Roles

  1. Go to the Settings module, and click on the Roles & Rights tab.
  2. The following roles are provided on the screen:
    1. Client Roles
    2. Partner Roles
    3. Project Roles
    4. Provider Roles
  3. To set up Provider Roles, click the "Provider Roles" band and define them according to your requirements.

Provider Roles

  1. The screen will appear after clicking on the Provider Roles, displaying the list of roles available under Provider Roles:
    1. Support
  2. To proceed to the next level, simply click anywhere within the band.


Rename Role

  1. Once you hover the mouse over any role's band, the Rename icon will appear on the row. 
  2. The "Rename" button lets you modify the name of the selected role.
  3. To rename the selected role, click the "Rename" icon.

  1. A Rename screen will open, where you can modify the role name.
  2. The existing name will appear in the Role Name field. You can also modify the role description.
  3. Once all the modifications are done, click on the Save button. 

Set Default Role

  1. Once you hover the mouse over any role's band, the Default icon will appear on the row. 
  2. The "Default" button lets you set the user's default role.
  3. To set the selected role as default, click the "Default" icon.
  4. Once clicked, the chosen role will be marked as the default role, and the band will display the Default chip.

Delete Role

  1. Once you hover the mouse on any role's band, the Delete icon will appear on the row. 
  2. The "Delete" button lets you delete the selected role.
  3. To delete the selected role, click the "Delete" icon.


  1. When you click on the Delete button for a band, a pop-up will appear to confirm the deletion.
  2. The pop-up will have two options - a YES button and a NO button.
  3. If you select the YES button, the band will be deleted.
  4. However, if you select the NO button, the deletion process will be terminated.


Provider Account Manager

  1. The screen will appear after clicking on the Partner Account Manager band, displaying the list of departments available in the application:
    1. Cloud Manager
    2. Integration Service
    3. Message Bus
    4. Portal
  2. Refer to the Client Roles article to view the steps for setting up the user's role and rights. Please note that all the roles and rights are configured in the same way as explained in the Client Roles article.

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