Monitoring Queue

Monitoring Queue

Overview

A monitoring queue is a vital data transfer component between two systems (ERP). It tracks, monitors, and manages the status of data objects or messages being exchanged. It is a temporary holding area or pipeline for data objects or transactions before processing, transferring, or validating them. The monitoring queue is instrumental in ensuring the seamless operation of data flow, enabling the timely identification and resolution of any issues, such as errors or delays, in real-time.

View the Queue in Tree View

  1. To access the Queue menu, click the Queue tab in the Monitoring module.

  1. The screen will display the flow diagram in the tree view, illustrating the message queue.
  2. On top of the tree is the system by which the message is processed. In the next level of the tree, you will view the object of the system. At the root level, you will see the name of the message queue.
  3. All the levels in the tree are represented with a separate band:
    1. System:
      1. It is presented at the top level of the tree.
      2. It will display the system logo and its name.
      3. You can collapse or expand the tree upon clicking on the band.
    2. Object:
      1. It is presented in the middle level of the tree.
      2. It will display the object name and its icon.
      3. You can collapse or expand the tree upon clicking on the band.
    3. Queue:
      1. It is presented at the root level of the tree.
      2. The band displays the following information:
        1. The interface will show the queue name along with its corresponding icon.
        2. Additionally, it will indicate the number of messages in the queue. 
        3. The band represents whether the messages are inbound or outbound, complete with the appropriate icons.
        4. Furthermore, icons signify the type of messages, such as waiting and parked messages.
        5. A chevron icon is present at the end of the band, allowing users to access more detailed information about the message queue.
        6. Click on the band to get further details about the message queue.
      3. You can collapse or expand the tree upon clicking on the band.

Action Area

  1. The action area of the screen provides the following icons:
    1. Refresh: The refresh icon updates the message queue on the screen.
    2. Filter: The filter offers many options to locate your desired system, object, flow, or message status.
    3. Help: The help icon directs you to a dedicated screen with relevant assistance content. 

Filter

  1. The action area provides a filter action. When you click the filter icon, the filter opens in the content context area.
  2. The filter includes the following fields:
    1. System:
      1. A System field allows you to select the desired system.
      2. By default, the 'All' option will be selected in the drop-down.
      3. You can choose any system from the drop-down menu. 
    2. Object:
      1. The object field displays a list of supported objects of the OneEnterprise.
      2. By default, the 'All' option will be selected in the drop-down.
      3. You may select any object from the drop-down menu. 
    3. Direction:
      1. This field lets you filter messages by direction.
      2. By default, the 'All' option will be selected in the drop-down.
      3. Select 'Inbound' or 'Outbound' from the drop-down menu to view your desired messages.
  3. Show Results: After clicking the "Show Results" button, the configured filter will be applied, and the results will be displayed on the screen.
  4. Reset: Clicking the Reset button will remove all filter settings and reset them to the default.
  5. An 'X' icon allows you to close the filter tab. 

Review the Messages in the Queue

  1. To view the waiting message, click on the chevron icon on the band as shown in the screenshot.

  1. When you click on any message queue, you will be directed to a screen listing all the messages in that queue.
  2. The screen will list all the waiting messages about the corresponding object.
  3. Each message will be represented with a separate band and will display the following information:
    1. Status icon of the message
    2. 'Speaking key' of the message
    3. Retries the icon

Action Area

  1. The action area of the screen provides the following icons:
    1. Refresh: The refresh icon updates the message queue on the screen.
    2. Search: The search field enables you to search for messages using the speaking key.
    3. Help: The help icon directs you to a dedicated screen with relevant assistance content. 
    4. Delete All: The button lets you delete all the messages from the chosen queue.

Refresh the Waiting Message Queue

  1. A Refresh icon is provided in the action area.
  2. On a click of the Refresh icon, the screen will be refreshed and provide you with the updated list of messages.
  3. A toaster message will then confirm that the message is being sent for processing. After the message is processed, the screen will refresh to display the updated message list. 

Delete Messages From the Queue

  1. You are allowed to delete messages from the queue. You can delete each message individually or all messages at once:
    1. Delete Selected Messages:
      1. Upon hovering over any of the messages, the band will display the Delete icon.
      2. Click on the Delete icon to delete the selected message.
      3. Upon clicking the icon, a confirmation pop-up will appear. 
    2. Delete All Messages:  
      1. Click on the Delete All button provided in the screen's action area.
      2. Upon clicking the button, a confirmation pop-up will appear. 

  1. Upon clicking the delete button/icon, a confirmation pop-up will appear. 
  2. Click on the Yes button to delete the message from the queue.





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