Edit Business Partner Communication
In this section, you will find a detailed guide that will help you update your business communications easily. The instructions provided here will guide you through the process of editing the communication details, such as email address, phone number, mobile number, or fax number. It is essential to carefully read and understand each step before changing your business communications. By following these instructions, you can change your communication details smoothly and without any hassle.
List of Communications
- After clicking the Communication band, the business partner communication screen will appear, displaying the communications list.
- A business partner can have multiple communication channels for their business.
- For instance, the following communications are shown in the screenshot below:
- Business
- Billing
- You can also add a new communication using the Add button provided
- A Chevron icon is located at the end of each band. Clicking on it or anywhere within the band will allow you to edit a level further.
Edit Communications
- When you select a band from the communication list, you will be taken to a corresponding communication screen where you can modify the existing communication. The screen will display various fields with pre-filled data:
- Communication Type:
- This field allows you to alter the communication type.
- A drop-down must be provided with the list of options. The following is the list of communication types:
- Billing
- Business
- Private
- Shipping
- Other
- Select the value from the drop-down to change the communication type.
- Email Address: Update the email address in this field.
- Phone Number: Update the phone number in this field.
- Mobile Number: Update the mobile number in this field.
- Fax Number: Update the fax number in this field.
- To save any changes, click the Save button in the action area.
- To discard the modification, click anywhere on the breadcrumb. Upon clicking the breadcrumb, a confirmation pop-up will appear.

Default Communication
- Once you hover the mouse over the communication band, the Default icon will appear on the row.
- The Default icon allows you to designate a selected communication as your default communication for your business partner.
- To set the selected communication as the default address, click on the Default icon.
- Once the chosen communication is marked as the default communication, a Default chip will appear on the band.
Delete Communication
- Once you hover the mouse on the communication band, the Delete icon will appear on the row.
- The Delete button lets you delete your business partner's selected communication.
- To delete the selected communication, click the Delete icon.
Please note that you cannot delete the communication marked as the Default communication. If you want to delete that address, first assign another communication as the Default, then proceed to delete the original communication.
- When you click the Delete button for a band, a pop-up will appear to confirm the deletion.
- The pop-up will have two options - a Yes button and a No button.
- If you select the Yes button, the band will be deleted.
- However, the deletion process will be terminated if you select the No button.
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